/* ===== ويدجت الدعم / البوت العائم ===== */
.cxw-fab{position:fixed;left:18px;bottom:18px;z-index:9990;width:58px;height:58px;border-radius:50%;border:0;background:#c99a2e;color:#fff;cursor:pointer;box-shadow:0 8px 24px rgba(95,75,45,.35);display:flex;align-items:center;justify-content:center;font-family:inherit;transition:transform .15s}
.cxw-fab:hover{transform:scale(1.07)}.cxw-fab svg{width:28px;height:28px}
.cxw-fab .b{position:absolute;top:-4px;right:-4px;min-width:22px;height:22px;border-radius:11px;background:#f2435f;color:#fff;font-size:12px;font-weight:700;display:none;align-items:center;justify-content:center;padding:0 5px}
.cxw-box{position:fixed;left:18px;bottom:88px;z-index:9991;width:360px;max-width:calc(100vw - 24px);height:520px;max-height:calc(100vh - 110px);background:#fff;border-radius:16px;box-shadow:0 16px 60px rgba(65,53,35,.3);display:none;flex-direction:column;overflow:hidden;direction:rtl;font-family:Tajawal,Tahoma,sans-serif;font-size:15px;color:#222}
.cxw-box.on{display:flex}
.cxw-h{background:#c99a2e;color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px}
.cxw-h b{font-size:16px;display:block}.cxw-h small{opacity:.85;font-size:12px}.cxw-h .x{margin-right:auto;background:rgba(255,255,255,.2);border:0;color:#fff;width:30px;height:30px;border-radius:50%;cursor:pointer;font-size:18px;line-height:1}
.cxw-body{flex:1;overflow-y:auto;padding:14px;background:#f9f7f3;display:flex;flex-direction:column;gap:8px}
.cxw-m{max-width:82%;padding:8px 12px;border-radius:14px;line-height:1.6;word-break:break-word;white-space:pre-wrap;font-size:14.5px}
.cxw-m small{display:block;font-size:11px;opacity:.6;margin-top:2px}
.cxw-m.me{align-self:flex-start;background:#c99a2e;color:#fff;border-bottom-right-radius:4px}
.cxw-m.them{align-self:flex-end;background:#fff;color:#222;border-bottom-left-radius:4px;box-shadow:0 1px 3px rgba(0,0,0,.08)}
.cxw-m.them .by{display:block;font-size:12px;font-weight:700;color:#c99a2e;margin-bottom:1px}
.cxw-in{display:flex;gap:8px;padding:10px;border-top:1px solid #f2efe6;background:#fff}
.cxw-in input,.cxw-in textarea{flex:1;border:1px solid #ece6d7;border-radius:22px;padding:10px 14px;font:inherit;outline:0;resize:none;max-height:90px}
.cxw-in input:focus,.cxw-in textarea:focus{border-color:#c99a2e}
.cxw-in button{border:0;background:#c99a2e;color:#fff;width:42px;height:42px;border-radius:50%;cursor:pointer;flex:none;display:flex;align-items:center;justify-content:center}
.cxw-in button svg{width:20px;height:20px;transform:scaleX(-1)}
.cxw-form{padding:20px;display:flex;flex-direction:column;gap:12px;background:#fff;flex:1}
.cxw-form p{margin:0;color:#555;line-height:1.7}
.cxw-form input{border:1px solid #ece6d7;border-radius:10px;padding:12px;font:inherit;outline:0}
.cxw-form input:focus{border-color:#c99a2e}
.cxw-form button{border:0;background:#c99a2e;color:#fff;border-radius:10px;padding:12px;font:inherit;font-weight:700;cursor:pointer}
.cxw-err{color:#d12a4a;font-size:13px;min-height:18px}
.cxw-sys{align-self:center;background:#f3efe6;color:#667;border-radius:10px;padding:3px 12px;font-size:12px}
@media(max-width:560px){.cxw-box{left:0;right:0;bottom:0;width:100%;max-width:100%;height:100%;max-height:100%;border-radius:0}.cxw-fab{left:12px;bottom:12px}}
@media print{.cxw-fab,.cxw-box{display:none!important}}
/* ===== البوت ===== */
.cxb-fab{left:18px;bottom:18px;background:var(--cxb,#d9a834)}
.cxb-box .cxw-h{background:var(--cxb,#d9a834)}.cxb-box .cxw-m.me{background:var(--cxb,#d9a834)}.cxb-box .cxw-m.them .by{color:var(--cxb,#d9a834)}.cxb-box .cxw-in button{background:var(--cxb,#d9a834)}
.cxb-chips{display:flex;gap:6px;flex-wrap:wrap;padding:0 12px 8px;background:#f9f7f3}.cxb-chips button{border:1px solid #ebe5d7;background:#fff;border-radius:16px;padding:5px 12px;font:inherit;font-size:13px;cursor:pointer}.cxb-chips button:hover{border-color:var(--cxb,#d9a834);color:var(--cxb,#d9a834)}
.cxb-btns{align-self:flex-end;display:flex;gap:6px;flex-wrap:wrap}.cxb-btns button,.cxb-btns a{background:#fff;border:1px solid var(--cxb,#d9a834);color:var(--cxb,#d9a834);border-radius:16px;padding:5px 14px;font:inherit;font-size:13.5px;cursor:pointer;text-decoration:none}
.cxb-ord{align-self:flex-end;max-width:92%;background:#fff;border-radius:12px;padding:10px 12px;box-shadow:0 1px 3px rgba(0,0,0,.1);font-size:13.5px;width:92%}
.cxb-ord b{font-size:14.5px}.cxb-ord .st{display:inline-block;background:var(--cxb,#d9a834);color:#fff;border-radius:12px;padding:1px 10px;font-size:12.5px;margin-inline-start:6px}.cxb-ord .st.ok{background:#1fa971}.cxb-ord .st.bad{background:#e5484d}
.cxb-ord .mt{color:#667;margin:4px 0}.cxb-ord ol{margin:6px 18px 0 0;padding:0;color:#444;font-size:12.5px}.cxb-ord li{margin:2px 0}.cxb-ord li small{color:#99a}
.cxb-typing{align-self:flex-end;color:#99a;font-size:12px}